THE NEXT BIG THING - MAY & JUNE 2018 - SYDNEY, MELBOURNE, BRISBANE
three critical themes
What's next in trends.
The next trends that will change the game for your world. How to spot trends and convert them into commercial insights and innovation
What's next in service.
Customer experience (CX) is one of the fastest growing and changing arenas for business. Customer experience is making or breaking businesses. We show you how to make your CX work for you.
What's next in people.
AI and automation scares most people but excites us, that's because we know what you can do with it to help drive a vibrant 'can do culture' and high performing environment.
Watch our video introduction to the Next Big Thing
Watch our 2 minute video on the Jobs of the Future
Put a new perspective on my thought process.”
Rory Muscat, Director, Private Banking,
BankWest Private Banking
The event promise
At the Next Big Thing you’ll discover the latest innovation generating breakthroughs to innovate across every aspect of your business – discovering and converting emerging trends into groundbreaking products, disruptive customer experience innovations and game changing organisational leadership innovations.
All so you’re on the cutting edge of this new innovation revolution.
The big idea behind the Next big thing.
Short, fast and power packed just like an espresso shot of innovative insights to get you through the quarter.
We don't want to 'talk at you' we want to 'empower you' with tools and insights you can use the moment you leave the event. Strategic, cutting edge thinking that translates into commercial results. Period.
what you can't afford to miss.
of missing the
Next big thing.
Miss it and you'll regret it. Your competitor will take market share, you'll lose talent, you'll be playing catch up and someone else will be in line to take your job.
We don't want to scare you, yet it's hard to capitalise on tomorrow if you don't take time to start working on the important.
Get on board or get left behind.
invent the next big thing
Shift from decision maker to Game Changer
Imagine if you could look into the future and uncover what your customer wants before they demand it. Or what if you could pick the next big disruptive trend and run with it before anyone else. The commercial advantages of either of these scenarios would be game changing. Welcome to the world of strategic futurist thinking.
At The Next Big Thing event, you will develop your very own future strategy map and future trends chart that responds and capitalises on the trends unique to your organisation and industry to create incredible business growth.
Your future business growth can come from 3 simple steps and by understanding the unique value of three different perspectives/ areas that every business needs:
- Innovative ideas
- High performing people
- Seamless customer experience
1. Innovative ideas
You’ll have the opportunity to strategically generate commercial ideas on ways to capitalise on the future before the future comes to you. Discover the key critical trends that will affect your business and industry from consumer social trends to technological & scientific trends. Enabling you to invent revolutionary products, processes and new services.
2. High performing people
Learn what’s changing in the world of the work environment and the upcoming trends that you need to adapt to create a high performing culture and environment.
3. Seamless customer experience
You will learn how customer expectations are changing and the customer experience (CX) trends that will affect how you will be interacting with them in the next couple years.
Share smart conversations with like minded strategic business thinking people who are focussed on growth and capitalising on what the future holds.
WHAT WILL YOU GET?
More than an event, The Next Big Thing will equip you with ‘must have’ tools for business.
The business tools you will you will get at The Next Big Thing Event include:
- Half day workshop, three speakers, three ‘must know' topics valued at $399
- Personalised trends chart (self generated on the day) valued at $149
Personalised strategy map (self generated on the day) valued at $149
Nils Vesk’s Innovation Book - Innovation Archetypes - principles for world class innovation valued at $28
- Innovation Launch Pad online innovation program - an 8 week online innovation program valued at $697: The Innovation Launch Pad is an online innovation program that's supported by 'how to' videos and 'how to' 'step by step' innovation process map flow charts designed to equip you with all the processes and techniques you need to turn you into a world class innovator. To find out more about the online course visit InnovationHatch.com
The total value of all these tools amounts to over $1422.
THE SPECIAL NEXT BIG THING EVENT OFFER IS $399 incl. gst.
Your total savings amount to $1023
Who’s The Next Big Thing event for?
The next big thing is for the decision makers who need to strategise as to what new projects, products or services will respond to emerging trends. It’s for the decision makers who need to keep their customers happy through incredible customer experience and it’s for the decision makers who are looking after talent in a workplace and creating plans to recruit the best, up-skill people and retain talent.
trends you need to see
what will drive people next?
Next in trends
AN EXPOSÉ OF THE MOST CRITICAL EMERGING TRENDS & DISRUPTORS AND TOOLS TO SPOT THE NEXT WAVE OF OPPORTUNITY.
* How to identify the specific trends that will impact your industry and business
* How to avoid the most common mistakes that organisations make with trends and insights
* Understanding the phases of trends and converting them into commercially successful insights and ideas
Next customer experience
HOW TO BUILD SEAMLESS CUSTOMER EXPERIENCES WITHOUT STIFLING BUSINESS OPERATIONS
* How to use CX as a key business strategy to win over customers when there is minimal visible points of differentiation with the competition
* How to make CX replicable & profitable using innovative methods of combining AI digital systems with analogue human touches
* Which CX strategy works best for your business? Is it touch point mapping? Culture based? Or process based?
Next in people
HOW TO CAPITALISE ON AI AND INNOVATION BREAKTHROUGHS FOR LEADING AND HARNESSING TALENT
* How embracing AI will positively transform the performance of your people
* How to connect with your people in a increasingly volatile and artificial world
* What's the top unconventional innovative HR strategies that are trumping the traditional ones?
Three speakers from widely different worlds converge to bring you the latest strategies and insights to turn around your world. With experience on both sides of the fence (from senior internal executive positions to global consulting roles) we know your world and what will work best.
Global Innovation consultant, futurist and founder of Innovation Blueprint.
Design thinking pioneer, Author of Ideas with Legs and Innovation Archetypes. Designs, develops and implements innovation programs around the world.
Founder of Human Incite a consultancy focused on developing people, performance & culture.
Former HR manager of Bunnings & McDonalds. Global people strategist & performance expert. Author of Bullies, bludgers and blamers.
CX innovation strategist at Ideas with Legs.
Former COO of AXA Hong Kong where he initiated and orchestrated a CX transformation that led to radically improved CX scores and a no.1 'net promoter' score.
COST $399 INCL. GST
25% TEAM DISCOUNT (25% discount for team of five people - enter promo code FAB5 in checkout)
Sydney | Thursday 31st May 2018 | 8:30am -12:30pm
Melbourne | Friday 1st June 2018 | 8:30am -12:30pm
Brisbane | Thursday 14th June 2018 | 8:30am -12:30pm
special SYDNEY offers
DISCOUNT FOR TEAM OF 5 PEOPLE
special MELBOURNE offers
DISCOUNT FOR TEAM OF 5 PEOPL
special BRISBANE offers
DISCOUNT FOR TEAM OF 5 PEOPL